1. Introduction
Welcome to Gem Hydrate. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, store, and share your personal information when you visit our website, www.gemhydrate.co.uk, or purchase our products.
2. Data Controller
Gem Hydrate is the data controller responsible for your personal data. If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
Email:
3. Data Collection
We collect personal data from you when you visit our website, make a purchase, or contact us. This may include:
- Personal Identification Information: Name, email address, postal address, phone number.
- Payment Information: Credit card details or other payment information.
- Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. Data Usage
We use your personal data to:
- Process and deliver your orders, including managing payments and collecting and recovering money owed to us.
- Manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- Enable you to participate in a prize draw, competition, or complete a survey.
- Administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- Make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Data Storage
We store your personal data securely on our servers and take appropriate technical and organizational measures to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.
6. Data Sharing
We may share your personal data with:
Business Transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: Authorities or other third parties when required by law or if necessary to protect our rights, property, or safety, or that of our customers or others.
7. Security Measures
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your Rights
Under GDPR, you have the right to:
- Access: Request access to your personal data and receive a copy of it.
- Rectification: Request correction of any incomplete or inaccurate data we hold about you.
- Erasure: Request deletion of your personal data where there is no good reason for us to continue processing it.
- Restriction of Processing: Request restriction of processing of your personal data.
- Data Portability: Request the transfer of your personal data to you or a third party.
- Objection: Object to processing of your personal data where we are relying on a legitimate interest.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at [EMAIL].
10. Cookies
Our website uses cookies to collect information about your browsing activities. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
11. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.